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This privacy policy explains how Musai.io, a website that offers standalone engines for insights generation, useful for the creative industry, collects, uses, shares, and protects your personal data when you visit our website or use our services. This policy also informs you about your rights and choices regarding your personal data and how you can contact us if you have any questions or concerns.
We collect the following personal data from you:
– Email address: We collect your email address when you sign up for an account on our website, subscribe to our newsletter, or contact us via email. We use your email address to communicate with you, provide you with our services, send you updates and promotions, and respond to your inquiries.
– Uploaded data: We collect any data that you upload to our website, such as text, images, audio, or video files. We use your uploaded data to provide you with our insight’s generation engines. We do not access, analyze, or share your uploaded data with anyone else, unless you give us your consent, or we are required by law. Our machine learning, deep learning and AI tools NO DOT use your data for retraining, further training or are stored for training of third party engines.
We collect your personal data directly from you when you provide it to us through our website or email. We do not use cookies or other tracking technologies to collect your personal data.
We keep your personal data for as long as necessary to provide you with our services and fulfill the purposes described in this privacy policy. You can delete your account and your uploaded data at any time by contacting us at support@musai.io. We will also delete your personal data upon your request unless we have a legal obligation to retain it.
We do not share your personal data with any third parties, except in the following cases:
– Payment Service providers: We use Stripe third-party payment service provider to help us operate our website and provide our services. This service providers may have access to your personal data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
– Legal authorities: We may disclose your personal data if we are required to do so by law or in response to a valid request from a public authority (e.g., a court or a government agency).
– Business transfers: We may transfer your personal data to another entity in connection with a merger, acquisition, reorganization, or sale of some or all our assets. In such cases, we will notify you before your personal data is transferred and becomes subject to a different privacy policy.
You have the following rights and choices regarding your personal data:
– Access: You can request access to your personal data and obtain a copy of it.
– Correction: You can request correction of any inaccurate or incomplete personal data that we hold about you.
– Erasure: You can request erasure of your personal data if it is no longer necessary for the purposes for which it was collected, if you withdraw your consent, if there is no other legal basis for processing it, or if it has been unlawfully processed.
– Restriction: You can request restriction of processing of your personal data if you contest its accuracy, if its processing is unlawful, if we no longer need it but you need it for legal purposes, or if you object to its processing.
– Objection: You can object to the processing of your personal data based on our legitimate interests, unless we demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms.
– Portability: You can request transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format.
– Consent withdrawal: You can withdraw your consent for the processing of your personal data at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
– Complaint: You can lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement if you believe that our processing of your personal data violates the GDPR.
To exercise any of these rights or choices, please contact us at support@musai.io. We will respond to your request within one month, unless we need more time due to the complexity or number of requests. In that case, we will inform you of the reason and extension period.
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
– Encrypting all uploaded data and storing it on secure servers.
– Limiting access to your personal data only to authorized personnel who need it for legitimate purposes.
– Training our staff on data protection principles and practices.
– Reviewing and updating our security policies and procedures regularly.
We may update this privacy policy from time to time to reflect changes in our data processing practices, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and indicating the date of revision. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
If you have any questions or comments about this privacy policy or our data processing practices, please contact us at:
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